1. Acceptance of These Terms
These Terms and Conditions ("Terms") govern access to and use of QuickSFA, a field sales application for Android and iOS (the "App"), the website quicksfa.com (the "Website") and the related sync, reporting and support services (together, the "Services"). The Services are provided by Allsoft Consulting Private Limited ("Allsoft", "we", "us" or "our"), with its registered office at Office 408, Fourth Floor, Magneto Offizo, G E Road Raipur, Chhattisgarh, INDIA.
By creating an account, installing or using the App, starting a trial or paying a subscription invoice, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.
2. Definitions
- Customer means the distributor, company or firm that subscribes to QuickSFA.
- User means a salesperson, supervisor or other individual whom the Customer authorises to use the App.
- Party means a retailer, store or other customer of the Customer whose details are recorded in the App.
- Customer Data means the business data recorded in or uploaded to the Services by or for the Customer, including masters, routes, Parties, price lists, orders and visit records.
- "You" means the Customer and, where the context requires, its Users.
3. The Services
3.1QuickSFA is a field sales application. It allows Users to follow assigned routes, view Party, price list, catalogue and outstanding details, take orders, record visits as No Response with a reason or place them On Hold, register new customers, save Party locations, and sync this data with the Customer's back office.
3.2The App is designed to work offline. Records are saved on the device first and sent to the server when a sync runs.
4. Licence
4.1Subject to these Terms and payment of the applicable fees, Allsoft grants the Customer a non-exclusive, non-transferable, subscription-based licence to use the Services for the Customer's own distribution business, through its own Users.
4.2All rights not expressly granted in these Terms are reserved by Allsoft.
5. Accounts and Security
5.1The Customer is responsible for the accounts it issues, for the accuracy of the masters it uploads, and for the conduct of its Users.
5.2Licences are per named User. Sharing a single login between Users is not permitted.
5.3Users must keep their password and one-time passwords (OTPs) confidential and are responsible for all activity under their account. Report any unauthorised use to your Customer or to us at [email protected] without delay.
6. Fees, Payment and Trial
6.1Fees consist of an organisation base charge plus a per-user licence. Fees are billed in advance for the agreed term and are exclusive of GST. User counts are assessed at the start of each billing cycle.
6.2Invoices are payable within fifteen days of the invoice date. We may suspend access to accounts that are more than thirty days overdue, after giving written notice.
6.3New Customers may use a fourteen-day trial with their own masters, at no charge and with no obligation to continue. Data created during a trial that does not convert to a paid subscription is deleted after ninety days.
6.4Refunds are governed by our Returns and Refund Policy.
7. Offline Use and Data Synchronisation
7.1Data recorded in the App is stored on the device until it is synced through Import, Export or Resync All, or automatically when the device reconnects to the internet.
7.2Records that have not been synced exist only on the device. You are responsible for syncing regularly, and before uninstalling the App, resetting the device or handing it to another person. Allsoft is not responsible for records that are lost before they are synced.
8. Location Data
8.1The App records the device's location when an order, a No Response visit or a Party location is saved. Where the Customer enables live location, the App may also collect the live location of Users while it is enabled. These features require location permission, as described in our Privacy Policy.
8.2Location accuracy depends on the device, its surroundings and network conditions. Allsoft does not guarantee that a recorded location is exact.
9. Acceptable Use
You must not:
- Reverse engineer, decompile, disassemble or modify the App, except to the extent permitted by law;
- Resell, sublicense, rent or otherwise make the Services available to any third party;
- Enter false or misleading orders, visits, reasons or locations;
- Use the Services to store or transmit unlawful content;
- Attempt to gain unauthorised access to the Services or to another customer's data or instance, or interfere with their operation; or
- Use the Services in breach of any applicable law.
10. Customer Data and Privacy
10.1The Customer owns the Customer Data. Allsoft processes Customer Data to provide the Services, as described in our Privacy Policy, which forms part of these Terms.
10.2The Customer is responsible for having a lawful basis to collect and process personal data about its Users and Parties through the Services.
10.3On termination, the Customer may request a full export of its Customer Data in a machine-readable format within ninety days.
11. Third-Party Services
The Services use third-party services, including Firebase (Google LLC) and Sentry, as described in our Privacy Policy. The App is distributed through Google Play and the Apple App Store, whose own terms apply to your use of those stores. Allsoft is not responsible for the availability or performance of third-party services.
12. Availability and Support
12.1Server-side sync and reporting are provided on a commercially reasonable efforts basis. Planned maintenance will be notified in advance where practicable.
12.2Support is available Monday to Friday, 10:00 am to 6:00 pm IST, by phone and WhatsApp on +91 93038 52900 and by email at [email protected].
13. Intellectual Property
QuickSFA, including its source code, design, documentation, trademarks and content, is and remains the property of Allsoft Consulting Private Limited. Nothing in these Terms transfers ownership of the software or any intellectual property to you.
14. Disclaimer of Warranties
The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Allsoft disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and does not warrant that the Services will be uninterrupted or error-free.
15. Limitation of Liability
15.1To the extent permitted by law, Allsoft's aggregate liability under these Terms is limited to the fees paid by the Customer in the twelve months preceding the claim.
15.2Allsoft is not liable for any indirect, incidental, special or consequential loss, including loss of profits, loss of business opportunities or loss of data.
16. Indemnity
The Customer agrees to indemnify and hold harmless Allsoft against claims, losses and expenses arising from the Customer's or its Users' breach of these Terms, misuse of the Services, or violation of any law or third-party right.
17. Term and Termination
17.1Either party may decline to renew at the end of a term by giving thirty days' written notice.
17.2Allsoft may suspend or terminate access immediately for non-payment, or for a material breach of these Terms that is not remedied within fifteen days of notice.
17.3Clauses that by their nature should survive termination, including those on Customer Data, intellectual property, disclaimers, limitation of liability, indemnity and governing law, survive termination.
18. Changes to These Terms
We may update these Terms from time to time. The updated Terms will be posted on the Website with a new effective date. Continued use of the Services after the updated Terms take effect constitutes acceptance of them.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of India. The courts at Raipur, Chhattisgarh have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
20. General
- Entire agreement: these Terms, the Privacy Policy and the Returns and Refund Policy form the entire agreement between you and Allsoft regarding the Services.
- Severability: if any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full effect.
- No waiver: a failure to enforce any provision is not a waiver of the right to enforce it later.
- Assignment: you may not assign or transfer your rights under these Terms without Allsoft's prior written consent.
21. Contact Us
For any questions about these Terms, contact:
Allsoft Consulting Private LimitedOffice 408, Fourth Floor, Magneto Offizo,G E Road Raipur, Chhattisgarh, INDIA.CIN : U74999CT2018PTC008542GSTIN : 22AAQCA9248R1ZTEmail: [email protected]Phone: +91 93038 52900 (Monday to Friday, 10:00 am to 6:00 pm IST)