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QuickSFA

Returns & Refund Policy

Last updated 23 September 2026 · Allsoft Consulting Private Limited, Office 408, Fourth Floor, Magneto Offizo, G E Road Raipur, Chhattisgarh, INDIA.

  1. 1. Overview

    This Returns and Refund Policy applies to subscriptions to QuickSFA provided by Allsoft Consulting Private Limited ("Allsoft", "we", "us" or "our"). QuickSFA is licensed software delivered digitally, so there is no physical product to return. This Policy should be read together with our Terms and Conditions.

  2. 2. Free Trial

    Every new customer is offered a fourteen-day trial using its own masters, routes and price lists, with setup and user training included at no charge. The trial is the evaluation period. Customers should use it to confirm that QuickSFA meets their requirements before a paid subscription begins.

  3. 3. Subscription Fees

    3.1

    Once a paid subscription term has started, fees for that term are non-refundable, in whole or in part.

    3.2

    This includes early cancellation, a reduction in the number of users during the term, and periods in which the service was not used.

    3.3

    You may stop renewal at any time by giving thirty days' written notice. Access continues until the end of the paid term.

  4. 4. Eligible Refunds

    We will refund the full amount charged in the following cases:

    • A duplicate payment made against the same invoice;
    • A charge for more user licences than were active at the start of the billing cycle;
    • A renewal charged after we received a valid cancellation notice; or
    • A payment taken for an account that was never provisioned.

  5. 5. How to Request a Refund

    5.1

    Refund requests must be raised within thirty days of the invoice date.

    5.2

    To raise a request, email [email protected], or call or WhatsApp +91 93038 52900, quoting the invoice number and payment reference.

    5.3

    We will acknowledge your request within two working days. Verified refunds are completed within ten working days.

  6. 6. Mode of Refund

    Approved refunds are made to the original payment instrument or bank account. GST is adjusted through a credit note. We do not issue cash refunds or transfer refunds to a third party.

  7. 7. Setup, Training and Customisation

    Onboarding included in a subscription carries no separate charge and no separate refund. Separately invoiced customisation work is non-refundable once development has begun.

  8. 8. Hardware

    QuickSFA does not sell devices, printers or other hardware. Where an agreement includes hardware supplied by Allsoft, its return terms are set out in that agreement and are not covered by this Policy.

  9. 9. Changes to This Policy

    We may update this Policy from time to time. The updated Policy will be posted on quicksfa.com with a new effective date.

  10. 10. Contact Us

    For any questions about this Policy, contact:

    Allsoft Consulting Private LimitedOffice 408, Fourth Floor, Magneto Offizo,G E Road Raipur, Chhattisgarh, INDIA.CIN : U74999CT2018PTC008542GSTIN : 22AAQCA9248R1ZTEmail: [email protected]Phone: +91 93038 52900 (Monday to Friday, 10:00 am to 6:00 pm IST)